Apartments FAQ's

Where do I send my rent payment?
Rent can mailed to PO Box 1416 Oak Park, IL 60304 or drop it off in our mail slot (24 hours a day) at our office located at 649 Madison in Oak Park on the corner of Wesley & Madison.

Is there a grace period to pay the rent?
There is a 5 day grace period. If rent is received after the 5th day of the month, the stated rent will be increased by $25; and $5 per day each day after. Rent shall be considered received, if mailed, on the date of receipt.

Can I pay my rent with cash?
M&M cannot accept cash or credit cards as methods of payment. However, we can accept personal, cashiers or certified checks and money orders. We also offer ACH (auto debit) at select buildings. Call M&M for more details.

I am planning on moving out at the end of my lease. How do I inform M&M?
M&M requires in writing 60 days prior to your lease end date of your intention not to renew your lease. We will then mail out a move-out letter and envelope with detailed information regarding your move-out procedures.

I just moved out of my apartment. When do I receive my security deposit?
The security deposit will be refunded by a check and mailed to the forwarding address within 30 days of the expiration of the lease. Tenants must comply with lease & security deposit agreement to receive full refund.

What do I do if I am locked out of my apartment or need emergency maintenance and M&M is closed?
You can call our office at 708-386-7355 and press 2 and leave a message for the on-call property manager. There is a property manager on-call 24 hours a day.

What would be considered emergency maintenance?
In case of an emergency, please call our office (708-386-7355) and leave a message in our emergency maintenance voice box. Once a message is left in the emergency maintenance box, an on call property manager will call back as soon as they are able. On call property managers will not respond to non-emergency pages. The emergency maintenance box is intended for situations that threaten property or life. Situations that DO NOT qualify as emergencies include minor water leaks, clogged drains, broken appliances, noise complaints, blown circuits(see electric section) and low water pressure. Situations that qualify as an emergency include fires, major water leaks, down electric wires, unsecured entry doors, and break-ins.

I have a new car or temporary/rental car that I will be parking in my space. Do I need a new sticker?
You will need to register this new vehicle with M&M during normal business hours and obtain a new parking permit. For a rental car, you will need to provide M&M with the vehicle’s make, model and length of time the rental will be in use.


          
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